The app will TOTALLY shut down at LEAST once during EACH show I try to watch. However, for the last couple of months it has started acting up. I love ID channel and for the first several months, I loved the app. Please contact us via the link below and select ‘Submit a Request’ so that we can help! Since your experience includes signing back in more often, it could be due to an error and we’d need to investigate. Hi there, thank you for the amazing five-star review! A normal experience includes signing in to the app at a minimum every 14 days, though this could be longer. Most of the time I just have to wait to get lucky & regain access. I wait for updates on the app & even delete & re-download it sometimes, it still doesn’t solve the issue. Sometimes I have to wait weeks in order to have access to the locked shows which is frustrating cause I use this app on a daily basis. When I first started using the app it would connect my direct TV account on it’s own, I’m assuming it would self-connect by finding the signal to my direct TV box or something. Other times, it won’t let me log in under Direct TV, so I try logging in under AT&T & it still won’t let me. On some weeks it will let me select Direct TV & log in with no issue. Only complaint is that I don’t always have access to all the shows when I should- my dad has direct TV included in his AT&T account. I’ve been using this app for a long time now & I absolutely love it. To opt out of Nielsen measurement on mobile devices, visit Nielsen’s mobile opt-out page at. This app features Nielsen’s proprietary measurement software, which will allow you to contribute to market research, such as Nielsen TV Ratings. To opt out of behavioral tracking on mobile devices, you may use the DAA AppChoices Tool, available at. We may work with third-party advertising companies and other partners that help us deliver tailored advertisements to you.
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